Frequently Asked Questions
What is the press made out of?
It is made out of different materials, the base out of the press is made out of composite (composite is better able to withstand blows than an all metal, all wood, or all plastic base) with an attatched metal plate, and the tablet mould & punches are made out of steel.
How long does it take to make/ship custom tablet die logos?
It generally takes around 2 weeks to get to your door, for commonly made/used logos. We give ourselves a week to make it and a week to get it shipped to your door. We do not charge for shipping. It can take up to 3 weeks for more detailed and uncommon logos, but generally we will get your custom tablet die to you in under 2 weeks.
What payment methods do you accept?
We accept all Credit Cards and cash-in-mail by request.
Do you provide tracking information? And how are your shipments they packaged?
Yes, all shipments come with tracking information. All of our shipments are discreetly packaged and shipped in plain generic boxes. All shipments will bare the return address of our unrelated trading company and registered business. The contents of your order and our website name are NEVER displayed on your package.
How long does shipping take?
Shipping generally takes 3-4 days in the United States. International shipping times vary.
Do you share my personal information?
How long does it take for you to answer support requests?
We generally answer emails within a day.
What is your refund/return policy?
Our refund policy is listed on our Terms & Conditions page. In general we allow for a 14 day return policy on unused products. We do not allow returns on products that have already been used.
Where are you located?
We are located in the state California in the USA.
Why should I purchase from your company and not another?
One simple answer, we take care of our customers. We will go beyond the call of duty to answer your questions and make sure your good to go.
I have another question not listed on your Frequently Asked Questions page.
If you have another question that is not listed on our FAQ or even one that is listed on this page that you would like clarified, please do not hesitate to contact us.